Know your rights

If you are a patient with health insurance through an employer or a purchased individual plan, please click here for information on surprise medical billing protections.

Your Privacy

The following provisions apply to information you give us and automated information we regularly collect and log when you visit TeamHealth's website (Site).

TeamHealth receives and stores personal information you enter on the Site or provide to us in any other manner. This may include, but is not limited to, your personally identifiable information such as your name, address or email address. You may choose not to provide information.

One or more areas of the Site may require you to register for access. As part of the registration process, you may be asked for a username, password or other personally identifiable information in order to verify your identity, establish the account, promote security and enable your access to various online features.

The Site may from time to time request information from you via surveys. If you wish to participate, you may be asked to provide personal information in addition to any feedback that you wish to share.

Privacy is a priority at TeamHealth. The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet.

We never sell or rent your personal information to any third party under any circumstances. Your trust is important to us, and we will work to protect the security and privacy of any personal information you provide.

During the normal course of business, we will need to share personal customer information only with our agents, representatives, trusted service providers and contractors for limited purposes. Some of these purposes include providing customer service, assisting with payment for services rendered, enabling access to our partners' sites and completing credit card transactions.

Aside from the purposes described above, we will never share your personal information with any other third party unless we have your express written or oral permission or under special circumstances, including instances where the disclosure is required by law. We may share aggregated demographic and statistical information with our partners. Demographic and statistical information is not linked to any personal information that can identify any individual person.

Also, TeamHealth is responsible under Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure the strict confidentiality of all protected health information. Therefore, TeamHealth and TeamHealth employees will maintain protected health information under secure conditions, and we will protect your information from public or unauthorized view or access.